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I have multiple Somfy Covers (IO) controlled by a DIN box and linked to HA with the cloud bridge. It's been running for 7 months, and this issue has always been here, but I feel like it has become more frequent recently.
They randomly but frequently get stuck in a "closing" or "opening" state in HA, which disables the UI controls (grayed up/down arrows).
I can perfectly control them from the Tahoma app.
Strangely, their state is often correctly reported in Tahoma (closed/opened) but sometimes also stuck in the Tahoma app. I don't know if that's a Tahoma issue or if it's because I usually only control them from HA. Nevertheless, even if their state is not correctly reported in Tahoma, the "Open" and "Close" commands still work perfectly in the app.
Using the "stop" button in HA does nothing, and I can only regain control after a HA reboot.
Controlling them from Tahoma does not change the state, but it can give me control back sometimes, but only in one direction:
If the cover was stuck in a "closing" state, controlling it from Tahoma gives me back the ability to open the cover
If the cover was stuck in an "opening" state, controlling it from Tahoma gives me back the ability to close the cover
The DIN box is using the latest firmware.
Let me know if I can provide more details or do some tests.
Thanks!
What version of Home Assistant Core has the issue?
core-2024.6.4
What was the last working version of Home Assistant Core?
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The problem
Hello,
I have multiple Somfy Covers (IO) controlled by a DIN box and linked to HA with the cloud bridge. It's been running for 7 months, and this issue has always been here, but I feel like it has become more frequent recently.
They randomly but frequently get stuck in a "closing" or "opening" state in HA, which disables the UI controls (grayed up/down arrows).
I can perfectly control them from the Tahoma app.
Strangely, their state is often correctly reported in Tahoma (closed/opened) but sometimes also stuck in the Tahoma app. I don't know if that's a Tahoma issue or if it's because I usually only control them from HA. Nevertheless, even if their state is not correctly reported in Tahoma, the "Open" and "Close" commands still work perfectly in the app.
Using the "stop" button in HA does nothing, and I can only regain control after a HA reboot.
Controlling them from Tahoma does not change the state, but it can give me control back sometimes, but only in one direction:
The DIN box is using the latest firmware.
Let me know if I can provide more details or do some tests.
Thanks!
What version of Home Assistant Core has the issue?
core-2024.6.4
What was the last working version of Home Assistant Core?
No response
What type of installation are you running?
Home Assistant OS
Integration causing the issue
Overkiz
Link to integration documentation on our website
https://www.home-assistant.io/integrations/overkiz
Diagnostics information
config_entry-overkiz-db3dcbe578223e9dc46747126ae3db89.json
Example YAML snippet
No response
Anything in the logs that might be useful for us?
No response
Additional information
No response
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