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Kasa HS200 devices not working #121452
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Hey there @rytilahti, @bdraco, @sdb9696, mind taking a look at this issue as it has been labeled with an integration ( Code owner commandsCode owners of
(message by CodeOwnersMention) tplink documentation |
Can you give more details please like device models and some logs from core? |
The item is a tplink hs 200.
I tried send log file but keep getting an error.
Dave
Sent from my iPad
On Jul 7, 2024, at 5:54 PM, Steven B. ***@***.***> wrote:
Can you give more details please like device models and some logs from core?
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|
Hi, I'm suffering from the same issues. Here are some log lines from HA core:
|
What model is this device? |
All 5 devices not working are hs200? Have they ever worked in HA? If you upload the logs via the github issue webpage it should work. Maybe you are trying to send them via email? |
@home-assistant rename Kasa HS200 devices not working |
These are all my TP-Link devices: 1x Tapo L530E light bulb and 4x Tapo P100 power plugs. None of them work over home assistant but with Amazon Echo and the Tapo app. WLAN connection is basically established. It worked until the latest HA core update. Currently running: |
The log you posted earlier is for which device model? Can you get the hardware and firmware versions from the tapo app for the L530E? |
192.168.178.62 is the light bulb: Hardware version 1.0, Firmware version 1.3.0 (btw the plugs are all on 1.5.5 Build 20230927 Rel. 40646, Hardware version 1.20.0) |
And latest traceback shown in the logs: |
So for the L530E HW 1.0, FW 1.3.0 there is an issue open here: #121362 which you can track.
For the P100 HW1.20 FW 1.5.5 there is an open issue here: #121384 which you can track. Ideally we'll keep this issue specifically for the HS200s as that looks like it's a different root cause. |
Ok, I thought it may be related. Thanks for your effort! |
@home-assistant add-label needs-more-information |
@MaikWagner we have a potential fix for both the L530E and P100 issues. Ping me on discord if you want to help get it tested. Handle is the same, sdb9696. |
@addboy58 still hoping you can upload some logs for the HS200 issue you originally reported. Not sure what error you're getting but you should be able to enable debug logging from the tplink integration page and then after a while download from settings > system the core logs. |
I have had similar issues with 5 KS205 Kasa devices. They always needed repair after going to HA Core 6, but mostly still worked. I just upgraded to HA Core 7 (straight to 7.2) and now all 5 are unavailable. I turned on debug logs for the tp link integration, and tried to reload, but am not sure where to look for any generated logs. The HA Core logs don't reveal anything. |
You can enable debug logging on the tplink integration page and then reload them to get logs. |
right @sdb9696 - indeed I did do that. Admittedly I never look at logs or work with logs, but I just searched the logs and there are only two small references that have anything to do with TP-Link or KS205. They honestly don't look to be helpful but I could be wrong. |
If the logs were switched on while you reloaded the config entry they will be extremely helpful. If not, keep them on and then do a reload and send them. Without them we cannot do much. |
Thanks @sdb9696 . I turned debugging on this morning and then reloaded all 5 devices, but I am certainly willing to do it again. I will try again after work today when I can. |
Hey Steve - I must be doing something wrong - there must be something more than this. The 3 items you see listed below are all KS205s Logger: homeassistant.helpers.service Referenced entities light.entry_bathroom are missing or not currently available |
@sdb9696 - I finally had a little more time this morning to look into the devices and the integration. I guess when I originally added the tp-link integration my ks205s integrated and I went with it. As it turns out those devices have matter, so I simply switched them over to matter integration. Thanks for watching the thread, and hope you all are able to resolve all issues. |
Hi, I just installed two new HS220 switches this morning. I was able to add it to the tapo app but not discoverable in HA. Hardware version: 3.0 |
Closing this issue as I have no logs from the OP to investigate the HS200 issue. Anyone else on this thread still having issues please open a fresh issue specific to your devices and include some debug logs and full issue descriptions for investigation. Thanks |
@home-assistant close |
The problem
I have 5 KASA devices not are not working in HA but work in the KASA app and in Alexa. I have reinstalled, rebooted the router and HA.
What version of Home Assistant Core has the issue?
2024.7.1
What was the last working version of Home Assistant Core?
2024.5.1
What type of installation are you running?
Home Assistant OS
Integration causing the issue
TPLink
Link to integration documentation on our website
No response
Diagnostics information
No response
Example YAML snippet
No response
Anything in the logs that might be useful for us?
No response
Additional information
No response
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