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Contact not related to Account shows in History subpanel #10456

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kale1d0code opened this issue Jun 25, 2024 · 0 comments
Open

Contact not related to Account shows in History subpanel #10456

kale1d0code opened this issue Jun 25, 2024 · 0 comments
Labels
Area: Campaigns Issues & PRs related to all things regarding campaigns Area: Emails:Campaigns Issues & PRs related to email campaigns Priority:Important Issues & PRs that are important; broken functions, errors - there are workarounds Severity: Moderate Key function failed, but no or little impact Type: Bug Bugs within the core SuiteCRM codebase

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@kale1d0code
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Issue

Emails relating to Contacts not associated with the Account currently viewed are displayed within the History subpanel.
Issue was first reported on the Community Forums on the 18th November 2016.

link to thread: https://community.suitecrm.com/t/weird-side-effect-in-the-account-history-after-email-campaign/40409

Possible Fix

Make it so that only emails relating to a Contact that is directly associated with an account are displayed within that accounts subpanel.

Steps to Reproduce the Issue

1. Send an Email Campaign
2.
3.
...

Context

Clients we host the CRM system for are losing faith in the product.

Version

7.13.1

What browser are you currently using?

Chrome

Browser Version

Chrome Version 126.0.6478.61 (Official Build) (64-bit)

Environment Information

MariaDB 10.9.4 | PHP 7.4.25

Operating System and Version

Unfortinately Debian GNU/Linux 10 (buster)

@kale1d0code kale1d0code added the Type: Bug Bugs within the core SuiteCRM codebase label Jun 25, 2024
@johnM2401 johnM2401 added Priority:Important Issues & PRs that are important; broken functions, errors - there are workarounds Area: Campaigns Issues & PRs related to all things regarding campaigns Area: Emails:Campaigns Issues & PRs related to email campaigns Severity: Moderate Key function failed, but no or little impact labels Jul 2, 2024
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Labels
Area: Campaigns Issues & PRs related to all things regarding campaigns Area: Emails:Campaigns Issues & PRs related to email campaigns Priority:Important Issues & PRs that are important; broken functions, errors - there are workarounds Severity: Moderate Key function failed, but no or little impact Type: Bug Bugs within the core SuiteCRM codebase
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